Urgent: Medical Device Correction UPDATE Dexcom G6 Receiver - MT27408-1, Dexcom G7 Receiver - MT26403-0

Jun 16, 2025, 4:50:24 PM

 Date: June 03, 2025 

Urgent: Medical Device Correction UPDATE 

Dexcom G6 Receiver – MT27408-1, Dexcom G7 Receiver – MT26403-0 

Attention: Valued Dexcom Customer, 

On May 12, 2025, Dexcom issued an Urgent Medical Device Correction notification concerning Dexcom receivers not providing audio output to alerts/alarms as expected. We are providing this updated notification to provide you with additional important safety information, and to help you identify if your Dexcom receiver may be impacted by this issue. 

Details on Affected Devices: 

This Urgent Medical Device Correction Update applies ONLY to users of Dexcom Receivers with a part number listed in Table 1 below. Users of a receiver with a part number listed in Table 1 should follow the Recommended Customer Actions to check the receiver serial number to find out if their receiver is affected by this issue. See Image 4 at the bottom of this notice for detail on where you can find the part number and serial number for your Receiver: 

Table 1: Impacted Receiver Information - US Part Number SKUs Part Description 
MT27408-1 STK-FM-001, STK-FR-001 Dexcom G6 Receiver 
MT26403-0 STK-AT-011, STK-AT-012, STK-AT-013 Dexcom G7 Receiver 

2_Urgent-Medical-Device-Correction-Notification_USDownload

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